The Dawson County Sheriff’s Office Communication Division is responsible for receiving and dispatching both emergency and non-emergency requests for service. Our center is not only responsible for dispatching law enforcement but also dispatches for Dawson County Fire/Rescue and EMS. The center is in operation 24 hours a day, seven days a week, 365 days a year. The center employs 10 certified communications officers that work 12 hour shifts, which include officers serving as supervisors. We schedule two officers per shift with a supervisor on duty during peak traffic times.

Each communications officer receives 40 hours of dispatch training, as well as Emergency Medical Dispatch, and CPR training. Each operator also holds certifications allowing them to access the Georgia Crime Information Computer. The center also offers supplemental training such as the 911-Starz Simulator, which creates real life situations in which the trainee has to react and respond. As well as the LETN (Law Enforcement Television Network) where the trainee views a short training film, and is administered a test. The officer receives P.O.S.T. credit for the LETN training.